Support Center » Knowledgebase » Missing Earned Tokens
 Missing Earned Tokens
Solution Tokens You've Earned Don't Show Up

Please note that earned tokens to not appear immediately. Each offer that you complete will specify the estimated amount of time needed to allocate tokens to your account. Please note this time and only take action if this expected time has been exhausted.

You can also check the status of your reward tokens at InstantAction.com.





Once you reach the Super Rewards page please use the following instructions to learn more about the status of your reward.

1. Click on the "Viewed Offers" tab
2. Click on the “missing points” link for the offer in question. Pleas note the “missing points” link will not appear
    until the expected time delay has lapsed for that specific offer.
3. Continue to the Claims Form, enter your email address where instructed.
4. Copy and paste your proof of completion within the text box.
5. Enter the security text and submit.
6. A customer service representative will be in touch within 24 hours of your claim submission.

Contacting Us

Please note that InstantAction is not responsible for rewarding you with your earned tokens. Please use the following instructions to contact Super Rewards.

1. Email support@srpoints.com
2. Identify yourself as an InstantAction user
3. Be sure to include the email address you use to sign in to InstantAction.com
4. Give as much information as possible about the offer you have completed

If you do not hear back from Super Rewards within 14 days or your issue is not addressed to your satisfaction please let us know at billing@instantaction.com


Article Details
Article ID: 134
Created On: Jul 28 2009 03:01 PM

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